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Phone: +62 21 7134 8976
SMS: +62 813 8103 6900
Fax: +62 21 547 1751
support[at]kadoaku[dot]com

| 100% Satisfaction Guarantee |
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All products ordered from Kadoaku are covered by our 100% Satisfaction Guarantee. We guarantee that your gift will arrive to your recipient in quality condition. If you (or your gift recipient) are not completely satisfied with the quality of a delivered product please contact our customer service department immediately. Your complete satisfaction is our goal. Please take a moment to read our policies once again for your gift type or if your gift qualifies for any of the issues briefly stated below, please contact our customer service immediately to help in resolving the issue.
WarrantyProduct warranty / repair service for certain product (if any) will be given direct by Kadoaku partner. For example : Electronic, Computer and others.
Official Warranty that is sticking at the certain product and figured in it, refers to manufacturer warranty providing. Warranty applied since from the date of purchase, till end of warranty deadline like the one as described at warranty card. Type and a period of guarantee and replacement of sparepart refers to warranty card figured in at the goods. Damage of seal will result all form of void warranties. So if breakdown seal, we suggested you doesn't sign receipt letter given. Failure of warranty claim causing exceeds date of arranged is not Kadoaku responsibility. |